Indicator-assisted business health check

Free Business Health Check

Find the gaps in your phones, internet and resilience before they find you.

Choose what you want reviewed, answer only what is relevant, and get a practical result that explains possible risks, quick wins and next steps in plain English.

Start my check → No obligation Modular sections Guided indicator checks Result in minutes

Need the quick version instead?

This full check is best when you want more detail. If you only want a fast sense-check, go back to the quick version.

← Back to Quick Health Check

Why this is worth doing

Not a quote form. A useful diagnostic.

Most businesses only find out where the gaps are after something breaks. This gives them a practical snapshot before that happens.

Find hidden dependencies

Phones, card machines, cloud systems, alarms and old lines can all rely on services people forget about.

Spot resilience gaps

If there is no confirmed backup, postcode and coverage indicators can support a practical 4G/5G recommendation.

Get a next-action result

The result is written as findings, confidence levels and suggested next steps, not a vague score with no meaning.

This Health Check gives an indicative result based on your answers and selected availability checks. It is not a full technical audit and does not guarantee availability, savings, service performance or contract outcomes. If you ask us to send or review your result, we’ll use your information to respond to that request. See our Privacy Policy and Health Check Data Notice.

Step 1 of 7

First, who is this for?

We need the basics so your result is linked to the right business, location and website.

Need a steer?

Not sure what to check?

Share your basic details, then ask The Calls Warehouse to help. You can continue with the Health Check or close the page and we will come back to you.

Business name *

Contact name *

Email address *

Phone number *

Business postcode *

Type the postcode, then select the exact address so we can check what may be available at this location.

Website/domain

Approximate staff size *

Best way to contact you *

What would you like us to review?

For the most useful result, choose the full check. If you only want to review specific areas, you can choose those instead.

⭐Full Business Health CheckBest for a proper snapshot across telecoms, resilience, costs and cyber basics.

Broadband & WiFiReliability, dependency, backup and possible connectivity options.

Business PhonesCall handling, missed calls, number risk and mobile/app setup.

Resilience & BackupWhat stops during an outage and whether 4G/5G backup may help.

Cyber BasicsPublic email/domain indicators plus MFA and staff security basics.

Costs & ContractsBill clarity, renewal awareness, old services and provider overlap.

PSTN ReadinessOld lines, alarms, lifts, fax, door entry and switch-off exposure.

How to read the result

The result combines your answers with available public checks to highlight useful next steps. It is guidance, not a full audit or a guarantee.

Coverage suggestionWebsite basicsAvailability suggestionPractical context

Broadband & WiFi.

This checks how much the business relies on internet access and whether backup connectivity may reduce downtime risk.

What kind of internet do you have? *

Who is your internet with?

Does it cut out or slow down? *

Do you know whether issues are WiFi or the line? *

Do you have backup internet? *

If broadband failed, what happens? *

Do any important systems depend on your broadband or router? *

Examples: phones, card machines, tills, CCTV, alarms, door entry, cloud systems, email or booking systems.

Business phones.

This checks whether your call setup is clear, whether numbers are protected, and whether calls are being missed.

What type of phone lines or phone service do you use? *

For example: cloud phone system, traditional lines, mobiles, or a mixture.

How many people answer business calls? *

How do staff usually answer business calls? *

Choose the main way calls are answered day to day.

Are customer calls ever missed? *

Are there numbers you cannot afford to lose? *

If your business phones stopped working, who would you usually contact first? *

Choose the person or provider you would try first in a real fault.

Do callers press options, like “press 1 for sales”? *

Do you use or need call recording? *

Resilience & backup.

This is the “what happens at 10am tomorrow if something fails?” section.

How important are phones and/or broadband to the day-to-day running of your business? *

How long could you operate without broadband? *

Do you have a written or understood backup plan? *

What could one hour of downtime cost? *

If something fails, do staff know who to contact? *

If something failed, is it clear who should help first? *

Do any important services depend on your broadband, phone line or router? *

Examples: phones/VoIP, tills or EPOS, card machines, gates or door entry, alarms or CCTV, lifts or emergency lines, cloud systems, booking software or remote access.

Cyber basics.

Not a cyber audit. A quick snapshot of common indicators and habits that can show whether a proper review may be useful.

Do staff use MFA/2FA for key systems? ? *

MFA/2FA means a second login step, such as an app prompt, code or security key.

Have staff had cyber/security awareness training? *

Do business devices have antivirus/security? *

Do staff use a password manager? ? *

A password manager securely stores passwords so staff do not reuse or save them in unsafe places.

How confident are you that staff could spot a phishing email? ? *

Phishing emails try to trick staff into clicking links, opening attachments or giving away login details.

Can staff access systems on personal devices? *

Website and email basics

Where possible, the result can include public website and email checks. These are useful pointers, not a full cyber audit.

Costs & contracts.

This checks whether the commercial picture is clear, whether renewal dates are known, and whether old services may still be charged.

Do you have a clear view of what you pay each month for telecoms and broadband? *

Has your monthly telecoms or broadband bill gone up over time? *

Do you know when your phone, broadband or mobile contracts end? *

Do you have more than one telecoms, broadband, mobile provider or contract? *

Could old lines, numbers or devices still be on the bill? *

Is anything on the telecoms or broadband bill unclear? *

PSTN / old line readiness.

This helps identify services that may still rely on traditional phone lines or undocumented numbers.

Do you have a list of what your lines and phone numbers are used for? *

Are there any lines or numbers you are unsure about? *

Has anyone checked whether old phone-line services need moving before the PSTN switch-off? *

Do you want help checking old lines or switch-off readiness? *

Do you have any equipment that may still use an old phone line? *

Examples: alarms, lifts, door entry systems, fax machines, card machines, older broadband lines or emergency lines.

Building your health check

Reviewing your answers. Checking availability and old-line indicators. Checking backup and resilience signals. Preparing your personalised summary.

The Calls Warehouse helps businesses review broadband, phones, backup connectivity and old-line risks in plain English.

Your Health Check result.

Free summary

Your Health Check result is ready

We are emailing a copy to the address you provided so you can come back to it later. You can also download a PDF now if you would like one.

Optional next step

Business Telecoms Buyer Pack

Some businesses only want the free summary, and that is completely fine. If you are reviewing suppliers, renewing a contract, moving premises or comparing options, the Business Telecoms Buyer Pack is available by enquiry and gives you a clearer checklist of what to ask, what to compare and what to watch for before making a decision.

Let us know if this would be useful No pressure, no obligation and no payment is taken. Your free Health Check summary is yours to keep either way.

View quick website, email, availability and backup checks

Show detailed findings

Area scores

Recommended next actions

Need help interpreting this?

If you are unsure what any of this means, or you want help deciding what to check first, contact The Calls Warehouse for advice.

This result is based on your answers and available checks where possible. Any availability, coverage, service or risk indicators shown are suggestions only and should be checked independently before making decisions or changing services.