What we collect
We may collect business contact details, telecoms and broadband information, phone system details, mobile or backup information, contract dates, known issues, resilience concerns, supplier information and any notes you choose to provide.
Why we use it
We use this information to provide your Health Check result, identify areas that may need attention, prepare follow-up where requested, and help The Calls Warehouse respond to enquiries.
Systems and sharing
Health Check information may be processed using website forms, email, Google Workspace/Sheets, FLG/internal systems and supplier portals where needed to check availability, prepare options or progress a requested enquiry.
Your choices
You can ask us not to contact you further about the Health Check or related services by emailing accountmanagers@thecallswarehouse.com.
For full details, see the Privacy & Health Check Data Policy.